In case if, you want to return the product due to any reason;

Please contact us within 4 days of purchasing / receiving your order and send us the
product, our team will help you. Once it has been received by our team, we can arrange to exchange or refund the amount to you. You can notify our Online Team for a return request
by contacting us through telephone or directly visiting our store.

1. Your returned item must arrive at our office no later than 4 days after you purchased / received the product. After this time we cannot guarantee that the item will be accepted for
refund or exchange.

2. Once your return has been received by our team and it complies with our returns policy, we will refund you by your original payment method. Provided you return to us with purchase invoice and original packaging to ensure the necessary protection when in transit.

3. Items must be returned unworn, undamaged, and unused with original tags attached. If an item comes with a security tag this must be left on. If the security tag is removed then the returned item will not comply with the returns policy and will not be refunded.

4. We do not accept returns for earrings of any type, nor for any bespoke or made to order jewellery for hygiene purposes and nature of the product.

5. For a refund, If the item is not as per our satisfactory standard we are permitted by law to reduce the refund amount by the reduction in the value of the item.